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Privacy Policy

Arizona Psychiatry Privacy Policy

Last Updated: February 14, 2025

  1. Introduction

Arizona Psychiatry (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arizonapsychiatry.com and use our services. We provide adult psychiatric services in Tucson, Arizona, USA, and do not see patients outside of the United States. This policy is designed to comply with current data protection regulations including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and the California Online Privacy Protection Act (CalOPPA). In addition, because we collect protected health information (PHI), we adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements.

  1. Information We Collect

Personal Information Provided Directly:
When you request an appointment or inquire about our services, you may provide personal information via our online forms. This may include:

  • Identifying Information: Name, mailing address, phone number, and email address.
  • Demographic and Contact Preferences: Job status, insurance status, and contact preferences.
  • Billing and Financial Information: Billing details and credit card information (collected via a secure, encrypted DocuSign form for patient responsibilities such as copays, deductibles, and coinsurance).
  • Protected Health Information (PHI): Medical conditions, treatments, medications, family information, and other related data necessary for scheduling and providing psychiatric treatment.

Derivative Data:
We also automatically collect certain information when you visit our website using WordPress and Google Analytics. This includes:

  • Location data
  • Log and usage data
  • Device data

Cookies and Tracking Technologies:
Our website uses only the necessary cookies required by WordPress to ensure proper functionality. No additional tracking cookies are used.

Third-Party Data Sources:
We do not collect user data from any other third-party sources.

  1. How We Use Your Information

We use the information we collect solely for the purpose of scheduling and providing medical treatment with our office. This includes:

  • Managing appointment requests and communications.
  • Processing patient responsibilities (copays, deductibles, coinsurance) through secure payment data.
  • Analyzing website usage to improve our services and ensure website functionality.
  • Complying with applicable legal, regulatory, and ethical requirements.

We do not use your information for marketing, promotional communications, or any other purposes beyond what is necessary for patient care.

  1. Disclosure of Your Information

We do not sell, trade, or otherwise disclose your personal information to third parties, business affiliates, or business partners. Your data may only be shared:

  • With our trusted vendors who support our operations under strict confidentiality and security obligations (including Business Associate Agreements in compliance with HIPAA).
  • If required by law, regulation, or legal process.
  • To protect our rights or the safety of our patients and others.
  1. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  1. Security Measures

We implement a range of security measures designed to protect your personal information. These include:

  • Data encryption during transmission and storage.
  • Regular security audits and monitoring.
  • Access controls and strict authorization protocols.
  • Business Associate Agreements (BAAs) with all vendors handling PHI.
  1. HIPAA Compliance

Because we collect protected health information, we are committed to HIPAA compliance. All PHI is handled in accordance with HIPAA standards to ensure your health information remains confidential and secure.

  1. Third-Party Services

Our website utilizes certain third-party services:

  • Google Analytics: We use Google Analytics to collect and analyze derivative data (e.g., location, device, and usage data) to improve our website performance.
  • Google Maps API: We use the Google Maps API solely to display our office location.
  • WordPress: Our website is built on WordPress, which uses necessary cookies for its functionality.

Please note that these third-party services have their own privacy policies, and we are not responsible for their practices.

  1. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information under various privacy laws:

  • For California Residents (CCPA):
    You have the right to request details about the personal information we collect, request deletion of your personal data, and ask for information on how your data is shared.
  • For Residents of the European Economic Area (GDPR):
    You have the right to access, correct, or delete your personal data, as well as the right to restrict or object to certain processing activities.

Access, Correction, or Deletion Requests:
If you wish to access, correct, or delete your personal information, or have any other questions about our data practices, please contact us via:

  • Email: info@arizonapsychiatry.com
  • Phone: 520-485-7836
  • Mail: 258 E River Road, Suite 110, Tucson, AZ 85704

We will respond to your request in accordance with applicable laws.

  1. Children’s Privacy

Our website and services are intended exclusively for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe that we have inadvertently collected data from a minor, please contact us immediately.

  1. CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA), we have made our privacy practices transparent. This Privacy Policy describes the types of information collected and the ways in which we use that information. By using our website, you consent to the data practices described in this policy.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

  • Website: www.arizonapsychiatry.com
  • Email: info@arizonapsychiatry.com
  • Phone: 520-485-7836
  • Mail: 258 E River Road, Suite 110, Tucson, AZ 85704
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